Experience

2008-present:  Wilderness Safaris (WS)

Wilderness Safaris, a high-end ecotourism company founded in Botswana in 1983, is widely acclaimed as Africa’s foremost ecotourism operator.  The company has over 50 luxury ecotourism camps in eight African countries, employing over 2600 staff.  The company’s goal is to share wild areas with guests from all over the world, while at the same time helping to ensure the future protection of Africa’s spectacular wildlife heritage and sharing the benefits of tourism with local communities (www.wilderness-safaris.com)

 Group Community Development and Culture Manager

  • Regional research: Research design, implementation and reporting. Conducted over 1800 community and staff interview schedules in 7 southern African countries: Zimbabwe, Zambia, South Africa, Namibia, Malawi, Seychelles and Botswana;
  • Regional group coordination: documentation of all community development projects and ethnic groups across the region; initiated and produce quarterly community engagement newsletters, collating information from seven countries
  • Regional administration: development of an ethics charter and codes of conduct for cultural tourism; assisted regional offices with fund-raising proposals, reporting and documentation
  • Regional reporting: reports to the WS executive on the socio-economic importance of tourism in rural communities;
  • Group sustainability reporting: Assisted in the preparation of GRI Indicators (complying with King III) for Wilderness Safaris in 2011. Compilation of all data from 6 southern African countries and author of two chapters in the report: External Community and Culture in 2011, 2012, 2013, 2014 and 2015.
  • Regional socio-economic reporting: Reports on the socio-economic importance of tourism in Namibia; Botswana; Malawi; Botswana; Zambia; Zimbabwe; South Africa and the Seychelles, based on the extensive socio-economic surveys conducted with staff and community respondents.
  • Regional presentations: socio-economic importance of ecotourism in rural communities in southern Africa; including engagements with and presentations to various chiefs/headmen and communal property associations;
  • Group strategy development and implementation: development of a Group Community and Culture Strategy
  • Regional partnership development: Establishment of partnerships with other NGOs, government, etc. and the maintenance of these partnerships
  • Regional marketing: Collating data from regional offices for marketing purposes, including magazine articles, etc.
  • Regional community development and engagement: engagement with community trusts, headmen, associations, etc. Implementation of and reporting on various socio-economic community development projects, engagements and partnerships
  • Training and capacity building: support of and implementation of training programmes and staff capacity building
  • Regional livelihood diversification projects: project design, implementation and reporting across the southern African region

2010-present: Children in the Wilderness (CITW)

A USD 1 million NPO supporting and conducting environmental education and education support for rural children in seven southern African countries (www.childreninthewilderness.com)

2013-present       Regional Programme Director

  • Regional programme coordination across seven southern African countries
  • Regional strategy development and implementation
  • Financial management; budgeting; regional fundraising
  • Regional marketing and branding
  • Personnel management
  • Regional operations and administration
  • Management and implementation of regional fundraising initiatives
  • Project proposal design
  • Website design and management
  • Regional partnership establishment and maintenance with NGOs, government and the private sector
  • Event organization for the 2014 Nedbank Tour de Tuli transboundary mountain bike ride (CITW fundraiser) through Botswana, Zimbabwe and South Africa, including organizing all government permissions and community engagement

2010-2013:           Children in the Wilderness (CITW) Creative Task Team

  • Member of Creative Task Team to assess and redesign environmental and educational curriculum for CITW programme in 7 southern African countries: South Africa, Namibia, Botswana, Zambia, Zimbabwe, Malawi and the Seychelles.
  • Assessor of children’s programme and curricula – Pafuri Camp, Kruger National Park, 10-15th December 2010

2013- present:   IUCN WCPA Tourism and Protected Areas Specialist Group (TAPAS-SG)

The Tourism and Protected Areas Specialist (TAPAS) Group is part of the IUCN World Commission on Protected Areas (WCPA). The mission of the Specialist Group is to provide a forum where people collaborate, stimulate dialogue, share expertise, develop and disseminate knowledge, and enhance learning, in order to enable the planning, development and management of sustainable tourism in protected areas.

    Vice-Chair and Coordinator of the Community Working Group

  • Development of Group Strategy (2015-2019)
  • Global coordination of members
  • Contribution to various sustainable tourism publications
  • Participation in monthly global Exco discussions

2015- present: 10YFP Sustainable Tourism Programme: Represent TAPAS on the Multistakeholder Advisory Committee
The 10-Year Framework of Programmes on Sustainable Consumption and Production Patterns (10YFP) is a global framework of action designed to enhance international cooperation to accelerate the shift towards sustainable consumption and production (SCP) in both developed and developing countries.

2010-present:  International Journal Reviewer

Current Issues in Tourism, Environment, Development and Sustainability; Journal of Sustainable Tourism, Koedoe, The Journal of Ecology and the Natural Environment; Global Social Policy; Journal of Tourism and Hospitality Research; Tourism Management; Journal of Ecotourism

2007 – 2008:    Assistant Environmental Impact Assessment Practitioner, Sigi Bailes, EAP

  • Conducting Scoping Reports and EIAs in the Sundays River Valley, Eastern Cape, South Africa for citrus farm expansion and eco-estate developments

2007:                  Relief Duty Manager, Gorah Elephant Camp, Addo Elephant National Park

  • Guest relations, Banking, Housekeeping, Staff Management, F&B

2004-2007:       Assistant General Manager, River Bend Lodge, Addo Elephant National Park

  • Management of Long Hope Exclusive Safari Villa, Position included Management, HR, Guiding, Reservations, F&B, Housekeeping, Conservation issues, Marketing

2003-2004:       Tourism Association General Manager, Franschhoek Wine Valley & Tourist Association

  • Management of the Franschhoek Tourist Office and all staff;
  • All accounting for the Association,
  • Management of member and visitor relations,
  • Marketing,
  • Organizer of the 10th Annual Bastille Festival in 2004,
  • Fund-raising for Bastille festival

2003:                  Travelled and worked in the UK

  • Assistant Manager, The Dining Room – Owner, Tony Tobin, Celebrity chef, Ready Steady Cook

2001-2002:       Game Ranger / Field Guide, Bushmanskloof Wilderness Reserve, Cederberg

2000:                  Lodge Manager, Isibindi Zulu Lodge, Kwazulu Natal

  • Staff management, accounting, chef, guest relations, housekeeping, F&B, community development

1998-2000:       Community Liaison Officer / Game Ranger, Ngala Private Game Reserve, Kruger National Park

  • Education: Teaching adult literacy, organising and conducting conservation lessons with local schools in Gazankulu, English lessons with Tsonga pre-schoolers, computer literacy with Tsonga staff,
  • Management of the Staff Village Clinic,
  • Management of all personal staff and village issues,
  • Management of the staff shop, including stock-take
  • Coordination of staff functions,
  • Guest relations,
  • Fund-raising for community projects,
  • Development of the budget for community development department

1997-1998:       Economics Tutor, University of Cape Town

VOLUNTEER WORK

  • 2010-present:  International Journal Reviewer:  Current Issues in Tourism, Environment, Development and Sustainability; Journal of Sustainable Tourism, Koedoe, The Journal of Ecology and the Natural Environment; Global Social Policy; Journal of Tourism and Hospitality Research; Tourism Management; Journal of Ecotourism
  • Organiser of annual Christmas party for the Zithulule Daycare Centre in Olivenhoutsbosch (2010-2015)
  • Volunteer on the 2015 Nedbank Tour de Tuli transboundary mountain bike ride (CITW fundraiser), 13th – 18th August 2015
  • Volunteer on the 2014 Nedbank Tour de Tuli transboundary mountain bike ride (CITW fundraiser), 3rd – 8th August 2014
  • Volunteer on the 2013 Nedbank Tour de Tuli transboundary mountain bike ride (CITW fundraiser), 2nd -7th August 2013
  • Volunteer on the 2012 Fedhealth Tour de Tuli transboundary mountain bike ride (CITW fundraiser), 2nd-7th August 2012
  • Volunteer on various Children in the Wilderness environmental education camps in Botswana, Malawi, South Africa, Zambia and Zimbabwe (2008-2015)

BOARDS/COMMITTEES/AFFILIATIONS

2015-present:   IUCN CEESP Theme on Indigenous Peoples, Local Communities, Equity and Protected areas (TILCEPA): Member

2015-present:   10YFP Sustainable Tourism Programme Multi-stakeholder Advisory Committee: Member on behalf of TAPA-SG

2014-present:   UNISA Tourism Advisory Committee: Invited Member

2014-present:   IUCN Commission on Environmental, Economic and Social Policy (CEESP): Member

   IUCN Sustainable Use and Livelihoods Specialist Group: Member

2013-present:   IUCN WCPA Tourism and Protected Areas Specialist Group (TAPA-SG): Vice-Chair

   TAPA-SG Organising Committee for the IUCN World Parks Congress

   IUCN WCPA TAPA-SG Community Working Group: Coordinator

2013-present:   Children in the Wilderness (CITW):  Director on the Board in Botswana

2012-present:   The International Ecotourism Society: Member

2011-present:   Children in the Wilderness (CITW):  Director on the Board in South Africa

2009-present:   School of Economics, Environmental Policy Research Unit (EPRU), University of Cape Town: Research Fellow

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